Know Your Hair

At our salon, we understand the importance of accurately assessing your hair length before booking a haircut appointment online. We kindly ask that you please be truthful and provide an honest description of your current hair length to ensure the best possible service and results.

Providing an accurate description of your hair length helps our stylists better prepare for your appointment, select the appropriate tools and techniques, and allocate the necessary time to achieve your desired style. It also ensures that we can provide you with an accurate price estimate for the service you require.

If you are unsure about your hair length or have any questions, please don’t hesitate to reach out to us. Our team is here to help and guide you in providing the most accurate information for your appointment.

To book an appointment with Tracey, please call the salon directly on 03 684 7491

Thank you for your honesty and cooperation in booking your haircut appointment online. We look forward to seeing you soon!

Goldfingers Cancellation Policy

We understand that life can be unpredictable, and plans may change. However, in order to provide the best service to all of our clients, we kindly ask that you adhere to our cancellation policy for hairdresser appointments:

  • Cancellations or rescheduling of appointments must be made at least 24 hours in advance. This allows us to fill the vacant appointment slot and serve other clients on our waitlist.
  • If you need to cancel or reschedule your appointment less than 24 hours in advance, a cancellation fee of 50% of the service cost will be charged.
  • No-shows will be charged the full amount of the service scheduled.
  • We understand emergencies happen, and we will take those into consideration on a case-by-case basis.
  • Arriving late: Appointment times have been arranged especially for you. Please be aware that if you are more than 10 minutes late for your appointment, we may not be able to provide you with your scheduled service and a cancellation fee may apply. In the event that you miss appointments without contacting us or are consecutively late, you will be unable to schedule future appointments.

We appreciate your understanding and cooperation with our cancellation policy. Thank you for choosing us for all your hair care needs.